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8 Changes to Make at Work to Prevent Burnout as a Healthcare Provider
Free time as an HCP is hard to come by. Here are a few ways to reset and find your motivation while at work.
Nurses and physician assistants are two of the fastest-growing professions in the U.S., so if you fall into either category, you can expect a fair amount of job security. The downside? Facilities often struggle to fill these in-demand positions, leading to short staffing and burnout.
What is burnout?
Burnout is emotional and physical exhaustion to the point that oneâs work and relationships suffer and affects up to half of healthcare providers. (One survey placed this number at about 50% of nurses and another around 44% of doctors.) Some common causes of burnout include time pressure, a lack of control over work processes, fraught relationships with coworkers and managers, and long shifts. The term itself is common because people in other industries experience it, too. Thatâs why Dr. Nathalie Martinek, a well-being consultant for healthcare professionals and cofounder of SafeSpaceHealth, stresses that nurses and other HCPs suffer from âcompassion fatigueâ and burnout.
What is compassion fatigue, and how is it different from burnout?
Healthcare professionals face a specific type of exhaustion due to âbeing exposed to a great degree of suffering daily,â says Martinek. Compassion fatigue is brought on by âseeing people in their worst moments where they can be seen as helpless or powerless,â she adds. When youâre only focusing on peopleâs hardships, itâs natural to feel overwhelmed by negativity.
What are the symptoms of burnout and compassion fatigue?
Per Martinek, some of the most common signs of burnout and compassion fatigue include:
- Not feeling rested after you wake up
- Tension in your upper body
- Judgmental thoughts toward patients
- Getting snappy, feeling irritable
- Emotional numbness
- Shame about the way that youâre acting (i.e., thoughts like, âI suck at this, my patients donât need me, Iâm not good enough.â)
How can you overcome compassion fatigue and burnout?
Because burnout and compassion fatigue are natural responses to HCPsâ intense work, fighting them starts with acknowledging and addressing your feelings. âOften the problem is not the burnout itself but the response to the burnout,â Martinek says.
Using your free time wisely can make burnout more manageable. For example, see a therapist or ask your doctor about your mental health. When you can, rest and take a day off. Get outside, exercise, socialize with non-coworkers, or enjoy a spa day.
But letâs be honest; time off isnât easy to come by for many HCPs. And more importantly, Martinek says, a massage wonât eradicate your feelings of self-doubt long-term. Thatâs why she recommends integrating small changes into your workday. Hereâs where to start:
âAsk for support
Compassion fatigue and burnout often result in feelings of âshame that you should be doing better,â but isolating yourself can be detrimental to your health, Martinek says. If you feel comfortable, ask your facilityâs management for help. If not, talk to your coworkers. âDonât assume youâre the only one going through this,â Martinek explains. âName the elephant. Say, âletâs support each other.ââ
âDebrief with a coworker
Even if your workplace doesnât have a formal peer-support structure, try to debrief regularly with someone loving, non-judgmental, and trustworthy to keep your comments confidential. This prevents your stress and other feelings from âaccumulating inside,â Martinek says.
âGive and receive praise at lunch
When you gather to eat, itâs natural to vent about your day, but that reinforces negativity, according to Martinek. So instead, spread positivity by reminding your coworkers of what you saw them doing well and its effect. Expect some positive feedback in return!
âFind an accountability buddy
When making healthy lifestyle changes, be realistic. Otherwise, when you donât follow through, youâll feel worse. Instead, start small, Martinek says, and find someone non-judgmental at work who can help you keep it up. For example, plan to take the stairs more and enlist a coworker to do it, too. Then, when you forget, you can lovingly remind each other.
âTurn hand-washing into âme timeâ
You already know you donât have time for a lengthy break every shift, but you must wash your hands. At the sink, take three deep breaths and think positive affirmations, statements starting with âI canâŚ.â and âI willâŚ.â Then, if you get a break, step outside or walk to another part of your workplace. Diversifying your environment helps you reset, Martinek says.
Learn to say ânoâ
An issue among HCPs is an inability to say no because they worry rejecting additional work will make them seem less competent, even if theyâre at capacity. If youâre uncomfortable saying no outright, Martinek advises starting with: âThanks for thinking of me. Iâm already filled. Can I get back to you?â That way, you have time to consider how saying yes would affect your mental health.
Notice your patientsâ strength
As youâre exposed to suffering, ask yourself, âWhat is it about people deteriorating and recovering thatâs important to you? What are the strengths theyâre showing?â Martinek advises. This mindset will encourage you to see your strengths and derive purpose from your work.
Recognize when you make a difference
Many HCPs feel they must produce life-saving outcomes even when circumstances are out of their control. Unfortunately, this can make work feel pointless, so appreciate what you accomplish for each patient in the time you have. âHelping them feel more peaceful, calm or listened to, thatâs a huge part of the job,â Martinek explains. âThatâs the healing part.â